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World Retail Congress 25-27 April 2023  

World Retail Congress

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HIGH
PERFORMANCE
RETAIL

REGISTER YOUR INTEREST FOR 2025

 

THE PREMIER MEETING PLACE FOR GLOBAL RETAIL LEADERS

World Retail Congress returned on 16th - 18th April 2024 with over 800 retail leaders coming together to learn, network and develop strategies for the year ahead and beyond. 

We were delighted to be hosted in Paris, a global centre of extraordinary retail and a prime location in this exciting year. Our theme, High Performance Retail, focused on the traits needed to be truly world-class in today’s retail landscape. We are inspired by the perseverance, passion and commitment required to be a winner and see these traits echoed in today’s retail titans. 

Register for 2025

HIGH PERFORMANCE RETAIL

The 2024 themes highlighted stories of inspirational performance and explored the winning formula needed to achieve truly incredible results

Winning with Customers 

Winning with Customers 

Customer-centricity is an integral requirement of any high-performing retailer today. Putting customer experience at the heart of every interaction, and across every channel is essential to win and retain market share.  

Winning Teams 

Winning Teams 

Your people are the backbone of any organisation and supporting, stretching, and inspiring your teams to become truly high performing will take your business to the next level.

Winning Innovation 

Winning Innovation 

Navigating a fast-moving landscape of innovation is no easy task. Identifying and deploying the new technologies that will have a real impact on your business performance will set you apart. 

Winning with Purpose 

Winning with Purpose 

High performing sustainable operations are crucial to our planet. Retailers who have put purpose at their core are winning customers, share of wallet and brand loyalty.

Winning Business Models

Winning Business Models

With rapid change now a constant, established retail business models are no longer fit for purpose. The consumer is adopting many different channels and is expecting a different kind of relationship with a retailer or brand.

BE PART OF SHAPING GLOBAL RETAIL

Attend    

Join the annual gathering of World Retail Congress in Paris as senior leaders from retailers across the world gather to be challenged, inspired and form lasting partnerships.

Register for 2025

Sponsor

It is only through collaboration and partnerships that retailers will truly achieve high performance and prosper in the long term. Be the top-choice partner and sponsor the Congress.

GET INVOLVED

Gain insight

Throughout the year, World Retail Congress provides you with exclusive reports designed to inform, challenge and provide answers.

VIEW OUR REPORTS

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  • An excellent and invaluable opportunity to connect, share and learn from the best retailers and experts in the world.”
    Magnus Brehmer
    Partner | The Sephia Group
  • The most interesting retail event I’ve participated in for a very long time. Well done!
    Elizabetta Camilleri
    Founder & CEO | Shopological
  • The content here is so wonderful, it’s so amazing and inspiring.
    John Vincent
    Co-Founder | LEON
  • The best learning experience in retail that I had; the Congress gained me several years of experience in only 3 days.
    Innovation Manager | Sony Mobile Communications

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CONGRESS RESEARCH & INSIGHTS

To ensure attendees come away with actionable intel, exclusive research reports are published each year around the key themes and challenges. 

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  • Resilient Retail Report

    Resilient Retail Report

    25 Apr 2023
    For 2023, World Retail Congress has teamed up with the experts from BCG to deliver a thorough and thought-provoking report that delves into the looming concerns for top retail businesses. The report g ...
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  • Transformational Retail Report

    Transformational Retail Report

    25 Apr 2023
    World Retail Congress is partnering with AlixPartners, a global management consulting firm, on a research study about digital transformation. Discover all of the illuminating findings from the survey ...
    Read More
  • Purposeful Retail report

    Purposeful Retail report

    25 Apr 2023
    World Retail Congress and Deloitte, with real-life case studies from Google Cloud, have devised an in-depth report, diving into new and innovative ways retailers are driving sustainability using the l ...
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  • WRC end of year report

    WRC end of year report

    15 Dec 2022
    To view the WRC end of year report please fill in the form below    
    Read More
  • 2023 brochure

    2023 brochure

    10 Oct 2022
    For your comprehensive guide to the 2023 World Retail Congress, download the event brochure today.    
    Read More
  • Resilient Retailing: 19 senior leaders reveal retail’s worldwide crisis response

    Resilient Retailing: 19 senior leaders reveal retail’s worldwide crisis response

    28 Sep 2022
    In the first of our reports for the 2023 World Retail Congress, retailers, industry representatives and experts from 16 key international markets provided commentaries on what is happening in their co ...
    Read More

 

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Listen to the World Retail Podcast

Listen to the World Retail Podcast

The World Retail Podcast is here. For the first time ever, World Retail Congress has taken it’s world class content beyond the stage to give you year round insight from retail leaders across the globe.

Listen to the World Retail Podcast